Our number one goal is to lessen the stress that comes along with receiving, understanding and settling medical bills and explanation of benefits (EOB’s - we’ll get to that in a minute). Typically, these are being sent after a very stressful event in one’s life. Even if it is joyous such as having a child, several weeks later when you are enveloped in the newborn bubble, the bills and EOB’s can start to pile up.
That’s where Settled EOB comes in….
Give us all of the mail, you don’t even have to open it if you don’t want too. We will review all the bills and EOB’s and make sure they match and if there are any issues. In fact, this company came to life when I had my son in 2017. The level of billing snafu’s was almost laughable. In the first 18 months of his life, I saved our family close to $20K. By then end, I had a stack of paper that was about 2 inches thick on my desk and logged numerous many hours on the phone to untangle the messes. If I treated that like a job, divided the hours spent by the amount I saved, I definitely came out on top!
I know how to do these things because I have worked in many facets of healthcare. While working as a Clinic Supervisor, I would help patient’s correct their medical bills, successfully! I got so good at it in fact, that other affiliated clinics would call me to straighten out their patient’s bills.
So here comes today's lesson: What is an EOB?
An explanation of benefits (EOB) is a summary statement sent by your insurance company stating what services were rendered or medications given. The insurance company has this information because the medical facility where you had care, sent the information via a claim to your insurance company. The insurance company looks at the claim, compares it against your health insurance plan, and pays what the contract says to pay.
EOB’s are generally as clear as mud. I have included a great snapshot from the New Hampshire Insurance Department that does a very decent job at squaring it away. EOB’s show the date of service, how much and what services were billed for, how much was paid by the insurance, how much was written off or denied, and how much you owe. Simple, right? Remember, this is not a bill, that comes right around the time the EOB comes. Yay.
So when it all gets to be too much, send us an email: info@settledeob.com or call 415-894-5830
We are here to help and we always offer a 15 minute free consultation.